What happens after I book my session?
We will select a session date, schedule a consultation and ordering appointment. At your consultation appointment, we will discuss your session in detail (ie: fashion, hair, makeup, locations, etc). On the day of your session, we will review your wardrobe and help you feel and look your best with professional hair/makeup. After we have put together your story, we will meet up and share everything you at the ordering appointment.

We offer in-studio and on-location sessions.
Most clients prefer the energy that comes with an on-location session. However, we do offer in-studio options.

What is a consultation appointment?
Your consultation will take place before your photo shoot. At this appointment, we will talk about locations, outfits, hair/makeup, ideas, timeline, collections and what will happen after session.

What is an ordering appointment?
This is when you get to see your images and place your order. Your ordering appointment will be approximately 10-14 days after your session and will be pre-scheduled at your consultation. Ordering appointments are during business hours on Mondays, Wednesdays and Fridays. Please set aside 1-2 hours for this appointment and we ask that small children are not in attendance. Our latest appointment is at 4:30pm.

When will you receive an order?
Your portraits will be ready for pickup, approximately 4-6 weeks after your order is placed.

How long does John Pyle photography keep images on file?
Non-ordered images will be removed from our system following your ordering appointment. We do not archive or save any unordered files. All ordered and paid for images are archived for a period of up to 1 year.

When do you pay for your session and what is included?
100% payment of your session fee is required at the time of booking and will hold your session date on our calendar. The session fee takes into consideration the time dedicated to creation and conceptualization for your session by John Pyle, as well as the careful planning and professional guidance during your consultation and ordering appointment. The session fee is non-refundable.

How do I reschedule a session?
We understand that unexpected events come up (illness, weather, travel delays, emergencies, etc). If you need to reschedule, please call us as soon as possible. If you reschedule within a 24-48 hour time frame, we will do our best to reschedule your session within (6) months or your original appointment date. Keep in mind that session fees are non-refundable and you will be given one opportunity to reschedule.

When do you pay for your order?
We require 100% of your total order before any portion of the order is processed. This includes digital images and/or yearbook images). All orders are custom made and non-refundable.

Can I have my order shipped?
Yes, we can ship orders and will include the shipping and handling fee in your invoice.

Who can make copies of John Pyle photos?
All images remain the property of John Pyle and are protected by federal copyright laws. Duplication in part or whole (whether by scanning or reprinting) is strictly prohibited and will be prosecuted by law. This includes posting scanned images to social media.

Can images from a senior session be used in a yearbook?
Yes, we can provide a yearbook image from an ordered image. This must be requested at the ordering appointment.

We offer custom framing.
John Pyle specializes in artwork that is meant to decorate your home. As such, we offer both custom canvas gallery wraps, metal prints, gallery blocks and custom framed portrait art. Also included are custom art displays, art albums, usb drives and image keepsake boxes. We work with each client to ensure you choose pieces that will work with the style of your home.

Acceptable Payment Methods
We accept cash, check, Visa, MasterCard, Discover and American Express.